Return Policy

Service Cancellation

If you need to cancel your order, please contact us as soon as possible. Cancellation requests received more than 48 hours before the scheduled delivery date may be eligible for a full refund. Cancellations made within 48 hours of delivery may be subject to a cancellation fee.

Refund Policy

Refunds will be processed based on the circumstances of the cancellation and the timing of the request. We will review each case individually and work with you to find a satisfactory resolution. Refunds, when applicable, will be processed using the original payment method.

Quality Issues

If you experience any quality issues with your order, please contact us immediately. We take quality seriously and will work to resolve any concerns. We may request photos or additional information to help us understand and address the issue.

Custom Orders

Custom orders that have already been prepared or are in the preparation process may have different cancellation and refund terms. We will discuss these terms with you during the consultation process before finalizing your order.

Delivery Issues

If there are issues with delivery timing or condition of the order upon arrival, please contact us immediately. We will work to resolve delivery-related concerns and may offer replacement, partial refund, or other appropriate remedies based on the specific situation.

Contact for Returns

To initiate a return, cancellation, or discuss a refund, please contact us at infocenter@zorvexaloabroz.world or by mail at 3975 Taravue Ln, St. Louis, MO 63125, United States. Please include your order details and reason for the return or cancellation request.

Policy Updates

We reserve the right to update this Return Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about our return and refund practices.